Resources
Resources
The practical side of getting a custom cable assembly quoted and built: what we need from you, what we will give back, and the questions buyers ask us most.
This section exists because most cable problems are specification problems, not manufacturing problems. The notes here cover what to send us, what we send back, and the questions procurement and engineering teams ask before the first order — written by the people who do the quoting and the building.
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Twenty-two answers on MOQ, lead time, tooling ownership, files, tolerances, compliance, testing, documentation and shipping.
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02Engineering NotesWorking notes on overmold design, material selection, flex life and the test methods behind the numbers we publish.
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03DownloadsCapability brochure, product catalogs and the overmold tooling development guide. Ask us for the current version and we will send it with your quotation.
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If you only remember three things
- Send the mating connector
- A drawing plus the mating connector part number answers more questions than a paragraph of description.
- Ask for the test conditions
- Flex cycles, IP ratings and salt-spray hours mean nothing without the load, depth and acceptance criterion. We publish ours.
- Tooling is yours
- Quoted as a separate line item, owned by you, retained free of charge for 36 months after your last order.
Who writes these notes
Every note on this page is written by the engineers who quote and build the work — the same people who answer the RFQ. When a note says a jacket material will not survive an environment, it is because we have seen it fail, not because a data sheet said so.
Where a number is typical rather than guaranteed, we say so. Where the honest answer is “it depends on the connector series”, we say that too and tell you what it depends on. If you find a note that is wrong or out of date, tell us and we will correct it — these pages are working documents, not marketing copy.
The three places worth starting: how a custom development program runs, what we verify before release, and the download center for dimension drawings and the short specification references behind them.
Something not covered here?
Ask us directly. If the answer is ‘we cannot do that’, you will hear it now rather than at final inspection.
Resources: FAQ
What should I send to get an accurate quote?
A drawing is best. A BOM, a sample or a clear photograph of the connector with the pinout works too, and we will turn it into a drawing for your approval. What slows a quote down is an unspecified length, an unconfirmed pinout, or a connector series that has variants.
Do you charge for samples?
It depends on whether tooling is involved. Where an existing tool fits, samples are usually a small unit charge; where a new overmold tool is needed, the tool is quoted separately and is yours. Ask and we will tell you which applies before you commit.
What file formats do you accept?
PDF and DWG for drawings, STEP or IGES for 3D, Excel or CSV for BOMs and pinouts. If all you have is a dimensioned sketch on paper, photograph it — we work from that regularly.
How long does a first order take?
Samples in about three working days, production in fourteen. New tooling adds roughly ten working days before the first article.